Terms & Conditions

PRibuMI...® WEBSTORE (www.pribumi.co.id) encourages you to read our Terms and Conditions before purchasing or placing orders to our Web store. We may change our Terms and Conditions from time to time. If you do not agree to our Terms and Conditions, we suggest you to stop using the Web store.

SIGN UP

To keep your details for your next purchase(s), you need to sign up. You have to provide detailed information regarding your shipping address, mobile phone, etc. You are required to give current, accurate and true information to us. We will keep your information privately.

ORDERS

You can order any of our products as long as they are still available. Products in high demand may sell out really quickly, so please note that items in your shopping bag are not reserved – you have to check out to make sure you purchase the product.

You cannot add more items to your shopping bag ONCE you check out. We cannot modify/add products for you; you have to reorder again to make a purchase if you do not want to pay double shipping fees.

You cannot reserve any product to us. We have the rights not giving you reservations.

PRICING POLICY

Prices shown on our web store are in Indonesian Rupiahs (IDR). Prices may change if there are some conditions happen to us.

Customers purchasing from other countries can pay via Bank transfer in Indonesian Rupiahs. However, we urge customers from overseas to pay in US$ via PayPal if possible. We have our own currencies for US$ and customers have no rights to change the currency exchange since we have calculated our loss when cashing US$ to our currency. Any custom and tax costs will be invoiced to you directly from DHL. We recommend you contact your local customs for more details.

ORDER PROCESSING

We reserve the right not to process your order if we are unable to validate your payment due to reasons such as different account’s personal name or incomplete payment. We also reserve a right not to process your order if product in condition of out of stock and somehow the system fails/errors. We will refund your payment completely.

PAYMENT

Payment can be made via bank transfer with 2 options: Bank Central Asia (BCA) or Mandiri. You have to confirm (ONLY Via web store) to validate your purchase. More info about payment confirmation you can click “PAYMENTS” Menu at bottom left of our web store.

Other means of Payment (for International Customer Only) are by PayPal. For more details about them, please contact us.

RETURNS POLICY

Customer satisfaction is very important to us. If you are not pleased with your purchase, we are happy to offer a refund on all regularly stocked merchandise within 7 days of receipt of the merchandise.

All returned items must be in new and unused condition in order to receive a refund. "New and unused" means the item is in its original packaging and there are no marks or signs of use on the product or the product's package. We cannot accept a return of any item with any indication that it has been used or handled. If the product is opened, it must be re-packaged as originally shipped including all tags and packaging inserts.

Please note that there will be a 10% restocking fee on all returned items that are not in original package with all of the tags/packaging inserts. We regret that we cannot accept returns of used items. PRibuMI...® reserves the right to inspect and return items to you that are not acceptable for return.

Please note that the following items are non-returnable and non-refundable: discontinued merchandise, sale merchandise and special orders items.

If you receive an incorrect item, please contact us and we will arrange to have the item picked up and the correct item sent out. If you prefer to return the item(s) by your own shipping method, please understand that you do so at your own expense. A copy of your packing slip or your name and order number must accompany returned items. Please retain a copy for your records.

All items properly returned under this policy are eligible for a refund. The full purchase price less the restocking fee (if applicable) will be credited to the form of payment used for the original purchase. We do not refund shipping or gift wrap charges.

We recommend that you ship your return back to us via a method you can track. Please keep your shipping record and/or receipt in case you need to track the return shipment.

If the product you returned is sold out and we can’t replace it with new one, we will refund your money via Bank Transfers for domestic customers or PayPal for international customers. We also are not responsible in taxes and duties charged for international customers.

For ship returns address, please contact : shipping@pribumi.co.id

REFUND

Your refund will be transferred to your bank account which you have to provide with your complete name and details. Refund will include shipping costs. For international customers, please contact your local customs for more details for tax and custom refund.

IMPORTANT NOTICE

Items should be returned new, unused, unwashed (we will notice it) and with all garment tags (if available) still attached. Returns that are damaged, soiled or altered may not be accepted and may be sent back to the customer.

COLORS

We have tried our best to give the most accurate colors in the computer screen. But due to different monitor display, the colors may appear differently.

INTELLECTUAL PROPERTY RIGHTS

All content from PRibuMI...® Webstore including Software and all HTML and code are not permitted to be used for any purposes but personal use. Content also includes any graphics, logos, photographs, image rights, video or text on www.pribumi.co.id Any reproduction, copying, or foregoing of the content are prohibited. To use our content for editorial purpose you have to ask us by sending an email to info@pribumi.co.id

CONTENT ERRORS

PRibuMI...® tries to provide most accurate and complete information. However, content may have errors or inaccuracies. PRibuMI...® also does not promise that all functional system and aspects in our web store will be error-free and virus-free. We recommend customers to have anti-virus software updated. Some browsers may experience different errors and we try our best to fix that. Please email us to info@pribumi.co.id for any errors occur.

COMMERCIAL USE

This Site is not for any commercial use. You may not copy, display, reproduce, publish, create derivative works, and sell any content or products within this Site. You are prohibited to use our content for any advertising use/commercial use for your own site.

AGREEMENT

You agree that you will be responsible for your activity in this webstore. If we notice that you are or have been related in prohibited activities or violated our Terms and Conditions, we may deny you access to this webstore on temporary or permanent basis. If you violate Terms and Conditions and we take no action against you, we will still be entitled to use our rights in any other situation where you violate the Terms and Conditions.

We are not responsible for losses not caused by our faults or indirect losses caused by shipping company or force majeure. We will be responsible for your losses only if we violate our Terms and Conditions.

COMPENSATION

You agree to compensate us fully, defend us and hold us PRibuMI...® harmless immediately on demand, its directors and officers, from and against all liabilities, claims, expenses, damages and losses, including legal fees, arising from any violation of the Terms and Conditions by you including the use by any other persons accessing this Site using your internet account caused by your action or inaction.


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