Return Policy

Customer satisfaction is very important to us. If you are not pleased with your purchase, we are happy to offer a refund on all regularly stocked merchandise within 7 days of receipt of the merchandise.

All returned items must be in new and unused condition in order to receive a refund. "New and unused" means the item is in its original packaging and there are no marks or signs of use on the product or the product's package. We cannot accept a return of any item with any indication that it has been used or handled. If the product is opened, it must be re-packaged as originally shipped including all tags and packaging inserts.

Please note that there will be a 10% restocking fee on all returned items that are not in original package with all of the tags/packaging inserts. We regret that we cannot accept returns of used items. PRibuMI...® reserves the right to inspect and return items to you that are not acceptable for return.

Please note that the following items are non-returnable and non-refundable: discontinued merchandise, sale merchandise and special orders items.

If you receive an incorrect item, please contact us and we will arrange to have the item picked up and the correct item sent out. If you prefer to return the item(s) by your own shipping method, please understand that you do so at your own expense. A copy of your packing slip or your name and order number must accompany returned items. Please retain a copy for your records.

All items properly returned under this policy are eligible for a refund. The full purchase price less the restocking fee (if applicable) will be credited to the form of payment used for the original purchase. We do not refund shipping or gift wrap charges.

We recommend that you ship your return back to us via a method you can track. Please keep your shipping record and/or receipt in case you need to track the return shipment.

If the product you returned is sold out and we can’t replace it with new one, we will refund your money via Bank Transfers for domestic customers or PayPal for international customers. We also are not responsible in taxes and duties charged for international customers.

For ship returns address, please contact : shipping@pribumi.co.id


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